Introduction
Karen Pryor Clickertraining (KPCT) respects every individual's right to personal privacy. We will collect and use information through our website only in the ways disclosed in this statement. This statement applies solely to information collected at KPCT's website.
Part I. Information Collection
KPCT collects information through our website at several points. We collect information about registered visitors including name, e-mail address, and professional relationship to animals. We collect the following information about customers making purchases: name, mailing address, e-mail address, and billing information (such as credit card information or Paypal account information).
We may also collect e-mail addresses that our users divulge pertaining to other people, such as referrals or gift purchases. KPCT does not actively market to children and we never knowingly ask a child under 13 to divulge personal information.
We collect the following general data that is not personally identifiable information: IP address, web browser version, operating system version, and internet connection speed. We collect demographic data in order to refine our website design for optimal display for all users, including international users, vision-impaired users, and users with varying technological resources. We collect this information through registration forms, shopping carts, and automatic web server logging files.
We do employ cookies. A cookie is a small text file that our web server places on a user's computer hard drive to serve as a unique identifier. Cookies enable KPCT to track usage patterns and deliver customized content to users. Our cookies do have an expiration date. Our cookies do not collect personally identifiable information.
Part II. Information Usage
The information collected by KPCT is used for delivering products and services to paying customers, delivering customized web experiences to registered users, and delivering optimized websites for anonymous users.
Registered users will receive additional announcements from us about products, services, special deals, as well as a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.
The information we collect will be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our website with data from other sources (such as credit history to authorize purchases).
We may share data with third parties for the purposes of order fulfillment, such as shipping companies (UPS, DHL, USPS) or credit card companies (VISA, MasterCard, American Express), but we do not otherwise share information with any third parties.
We offer links to other websites. Please note: When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours.
Our website offers journals, weblogs, commenting, and reader polls. Please be advised that information posted in these venues becomes public.
If our policy on information collection or uses changes, we will advise you by e-mail within 30 days of the change.
Part III. Access to Information
KPCT maintains the accuracy of users' personal information by allowing each user to edit and update this information. Users may access their own personal information and contact us about inaccuracies they may find at http://www.clickertraining.com/user. Users may delete their information from our database by calling 1-800-47-CLICK.
Part IV. Problem Resolution
If problems arise, users may contact KPCT by calling 1-800-47-CLICK. We are committed to resolving disputes within 30 days.
Part V. Data Storage and Security
KPCT protects user information with secure servers, firewalls, SSL encryption, and other technology and procedures used to protect consumer privacy.
